Ability Recovery Services

Ability Recovery Services

If you have failed to make payments on one or more of your bills, it’s possible that you will start getting calls from Ability Recovery Services.

They are a debt collector that has been hired by your original creditor to coerce you into making payments.

Ability Recovery Services is not a scam, so you should definitely not ignore their calls or letters. This will make things harder for you in the long run.

They are annoying, but the real problem with their pursuits is that they must open a collection account on your credit report.

This entry is extremely damaging to your credit score and can stay on your report for as long as seven years.

All of this can be very stressful to navigate.

Luckily, there a few tried-and-true ways to remove an unwanted collection account from your credit report.

What is Ability Recovery Services?

Founded in Pennsylvania in 2011, Ability Recovery Services is a medium-sized debt collector.

They are headquartered in Dupont, PA, but they collect debts in all 50 states.

They collect on behalf of a wide variety of industry types.

You may hear from them if you have a debt with a:

  • telecom company
  • health care provider
  • utility provider
  • higher education institute
  • financial institution

How to Deal with Ability Recovery Services

Just because you are dealing with Ability Recovery Services’ calls now doesn’t mean you have to have their entry on your credit report for years to come.

These are the steps you should take to remove them from your credit report and begin rebuilding your credit score.

Request Debt Validation

The first thing you should do when dealing with any debt collector is to request that they validate the debt information.

This is a right given to you by the FDCPA, but it has a time limit of 30 days from Ability Recovery Services’ first contact.

Even if you know that you owe a debt, you should still ask them for debt validation.

This is because it is possible that they got information screwed up in the transition process.

If they did, you could ask the major credit bureaus to delete the account on account of false information.

Start by writing a letter that asks them to confirm certain details of your debt including the original provider, account information, and date of last account activity.

They are obligated to respond with documentation that proves you own the debt and that they are obliged to collect it – as long as you contact them within the appropriate timeframe.

Be sure to review every detail provided and note anything that does not match your original records.

If you find that they are reporting false information, Ability Recovery Services will have to stop collection efforts and contact credit bureaus to remove the account.

Many people have used this strategy to remove debts from their credit reports. As long as you don’t procrastinate, you can give debt validation a try too.

Get a Free Copy of Your Credit Report

Write a Goodwill Deletion Letter

Like many debt collection agencies, Ability Recovery Services is an intimidating entity.

After all, their whole business model is based on their ability to pressure you into making payments on a debt.

If they got you to pay your debt, you no longer have money as a leverage point to negotiate.

However, that doesn’t mean that you can’t remove their collection entry from your credit report.

Many people ask debt collectors for goodwill deletions for debts that have been settled up.

Ability Recovery Services will be more likely to grant you a goodwill deletion if you paid the debt quickly and if this is your first debt that has gone to collections.

Write them a letter explaining why you were late on your debt in the first place.

If there were special circumstances surrounding your finances at the time, this is good to mention.

Many people will cite an unexpected layoff or a medical emergency as a reason for their late payments.

Whatever your reason is, make sure it’s the truth. Ability Recovery Services will likely ask for you to provide documentation that backs up your story.

If they find that the debt was a blip on your record, they will remove the entry from your credit report.

Make a Pay-For-Delete Settlement

If you missed the boat when it comes to debt validation or goodwill deletions, your next step is to settle up with Ability Recovery Services.

However, the trick is to use payments as a bargaining chip to remove their collection entry from your credit report.

This type of negotiation, known as a pay-for-delete, can help you get Ability Recovery Services to stop reporting the debt.

You may even be able to get away with paying less than your full balance.

Begin your negotiations with them by offering to pay half of the total balance in exchange for a deletion.

It is unlikely that they will go for this, so you should work with them to come to a compromise.

No matter how much you end up paying Ability Recovery Services, make sure they agree to fully delete the collection account from your credit report.

They may try to talk you down by offering to change the status to paid, but this will still impact your credit score.

Once you come to an agreement with them, have them send you the terms in a letter.

Review it thoroughly and make your first payment once you determine that everything is stated clearly.

Ability Recovery Services should remove their entry from your credit report within 30 days of receiving your first payment.

If they do not, you should reach out to them and remind them of the terms of your agreement.

Hire a Credit Repair Company

If you still can’t get Ability Recovery Services to delete the entry, you can always turn to a credit repair company.

Credit repair companies help consumers clear their credit reports of negative and damaging entries.

This includes collection entries, late payments, repossessions, judgments, foreclosures, bankruptcies, and more.

If you are having trouble disputing various damaging entries, you can always reach out to a professional.

It’s important, however, to choose a company that fits your needs.

Ask Lex Law for Help

Does Ability Recovery Services Have Any Complaints?

No one enjoys hearing from a debt collector. That is because, in addition to hounding you for money, they tend to utilize a number of abrasive tactics to get the job done.

Ability Recovery Services is no different. In their near-decade in the industry, they have racked up a number of complaints against them.

They have had 877 complaints filed with the Consumer Financial Protection Bureau (CFPB) and 273 filed with the Better Business Bureau (BBB).

Over the years, customers have claimed that they have committed a number of violations of the Fair Debt Collection Practices Act (FDCPA).

This includes infractions such as:

  • failing to respond to debt validation letters
  • reporting false information about debts
  • threatening customers over the phone

If you find yourself facing similar issues, you should file a complaint with the CFPB or BBB as well.

This can help your issue get attention and resolution.


The unfortunate reality is that the majority of Americans are in debt of some kind.

However, this doesn’t mean that you have to let your debt destroy your credit.

With the four steps above, you can take action against their advances and restore your credit report.

Do you have any tips on how to deal with debt collectors like Ability Recovery Service?

We’d love to hear them! Feel free to leave a comment below to help other consumers regain control over debt collectors.

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Prevent Loan Scams provides guides, reviews & information to help consumers through every restorative step of their financial journey.

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