The following is our review of CreditRepair.com’s service as a credit repair company, pros and cons of the firm, and a look at their track record.
CreditRepair.com rates as a reputable agency with exceptional standing in the industry. The firm has a proven record of successful removals with their customers, underpinning their quality reputation.
On the other hand, reputation is just one factor in determining whether you should hire a firm. We’ll cover the pros and cons of CreditRepair.com and evaluate their effectiveness as a credit repair company.
What We Like About CreditRepair.com
There are a few excellent features that we really appreciate about CreditRepair.com.
First, they provide a straightforward website that allows viewers to easily access the information they might need or be looking for. Additionally, they display customer results and testimonials clearly and in a way that makes seeing how successful they are very clear.
Most importantly, they have an easy to understand and powerful 3-step process for repairing customer credit: Check, Challenge, Change.
Below we’ve listed some of the advantages of signing up with CreditRepair.com:
- The company provides a solid record of diligence. While all credit situations are unique, this is quite substantial and a good reason to seriously consider working with CreditRepair.com.
- The 3-step process is very efficient and straightforward. Unlike other credit repair companies which often have complicated, hard-to-understand processes, CreditRepair’s 3-step process (Check, Challenge, Change) makes it very simple for members to understand how they will help them work to repair their credit.
- There is a comprehensive education section. CreditRepair.com offers an article library with hundreds of articles containing information pertaining to credit improvement, debt solutions, identity theft, loans, and savings. Members and potential members are able to gain knowledge about several things, including how bad credit affects you, solutions for debt management, and great tips on how to save money more efficiently. Reading through a few of these information packed articles could help answer a few questions you might have or help you to maintain a healthy financial state.
What We Don’t Like About CreditRepair.com
Though CreditRepair.com does offer a simple process, we have a few qualms about whether this process can address every customer’s needs.
The website advertises other companies which they consider trusted partners, but there is very little information about the nature of the partnership or supporting information demonstrating that these companies are indeed trustworthy.
There also seems to be a lack of information about how the experts communicate with credit bureaus so they can remove those items from your credit report.
Below we’ve listed some of the disadvantages (the cons) of signing up with CreditRepair.com:
- You don’t know who the experts are. The website advertises “experts” but doesn’t provide information on who these people are or what makes them qualify as experts.
- There are no links to outside articles. That being the case, customers don’t receive an objective third-person evaluation of the site before signing up. To find objective opinions, a potential customer would have to look elsewhere.
- CreditRepair.com is not an accredited Better Business Bureau (BBB) member.BBB (Better Business Bureau) accreditation provides businesses with a third-party validation of the company’s legitimacy and ethics. Unfortunately, CreditRepair.com is not accredited by the BBB. This shouldn’t be a deal breaker though, for the agency does seem to operate with integrity.
Reviews and Comments
People are saying many different things about CreditRepair.com. The reviews are somewhat mixed, but they seem to tend toward the negative and their Better Business Bureau rating currently stands unrated with an “NR” designation (at the time of the research for this review: August, 2018).
People are saying many different things about CreditRepair.com. The reviews are fairly mixed, but they seem to lean more towards the positive.
Any of the negative comments stated that they didn’t receive the level of service they’d expected, or people were under the impression that there were guaranteed results. There’s nowhere on their website that says they guarantee anything, for every credit situation is unique to each individual. Reviews like this are subjective, for someone who had received the same service could’ve felt satisfied with the results.
As for the positive reviews, most members commented about how while it might’ve taken longer than they anticipated, CreditRepair.com exceeded what they thought was possible for their credit. Others said that the service provided by CreditRepair.com lined up perfectly with their expectations, received exactly what they hoped to.
CreditRepair.com seems to be most useful for people who need to have some unfair, inaccurate, and unverified items removed from their credit reports, and are looking to increase their credit score.
Their services are not very extensive, but they are focused on helping you work to achieve one vital end goal. If you’re unsure of whether or not you might need the help of a credit consultant, you can give CreditRepair.com a call (833-841-1600) and receive a free credit evaluation.
What Can Be Removed From Your Credit?
CreditRepair.com works with the credit bureaus and your creditors to challenge the unfair or inaccurate negative report items that affect your credit score. They will work to ensure that your credit history is up-to-date, accurate, and reflects you honestly, which in the end, can all help to fix your credit.
There are a few items that might be listed on your credit report that can be challenged. These items must be inaccurate, unfair, or invalid in order to be removed:
How Does CreditRepair.com Repair Your Credit?
When you sign up with CreditRepair.com, they immediately pull your credit reports and organize it in a way that makes it easy to identify items that might be inaccurate, unfair, or invalid.
Focusing on these items that might be negatively impacting your credit score helps them build a game plan for you that fits your personal credit needs. They will then contact the credit companies and challenge those negative items, and verify with the credit bureaus that the appropriate changes have been made to your credit report. They will leverage every available consumer rule to protect you and make sure all the information on your credit report is accurate.
As you work to achieve your goals, CreditRepair.com keeps you connected to your progress with tools such as a personal online dashboard, score tracker and analysis, mobile apps, and text/email alerts.
How Much Does CreditRepair.com cost?
The cost is simple: $99.95 per month.
Separate from the service, there is a one-time charge of $14.99 to pull your credit report from another company for you. There will never be any additional costs or fees.
What to Expect When Signing Up
CreditRepair will contact you within 48 hours and schedule a time to discuss your credit report after it has been retrieved from the credit bureaus.
Afterward, they will follow up with you and hopefully be able to remove the negative items that were identified in the initial credit review.
What Results Can You Expect from CreditRepair.com?
CreditRepair states that they can help you repair your credit though the removal of negative items on your credit report.
They also claim that they will raise your credit score. On their main website, they cite that the average member receives an increase of about forty (40) points on their TransUnion credit score within just four months of signing up with the company.
CreditRepair.com also advertises customized tools designed to guide individuals through the tasks and action items necessary to maintain a healthy score and see continual progress.
Who is CreditRepair.com?
Unfortunately, there isn’t a lot of information about the origins of the company.
The website lists the copyright as running from 2012-2015, so we can guess that the company began in 2012. The bio on the website gives information about the company’s mission and what distinguishes them from competitors.
CreditRepair.com’s mission states, “[We] empower every individual to achieve the credit scores they deserve and enjoy a lifestyle of greater opportunity.”
Who Owns Credit Repair.com?
There isn’t any information about the company’s owner. However, the website contains a press release that mentions the company president, Scott Smith.
CreditRepair.com appears to be based in Seattle, Washington.
Frequently Asked Questions
Does CreditRepair.com offer a guarantee?
No, the site does not provide a guarantee. What they do provide, though, are stats for the average success rate they’ve seen with past members.
Is it possible for deleted items to reappear on your credit report after working with CreditRepair.com?
There’s nothing to indicate in the website, reviews, or third-party websites that customers have had deleted items reappear on their credit report.
However, it could be a possibility, as credit bureaus are independent of any repair service.
How long does CreditRepair.com take to repair your credit?
The website advertises that past members have seen an average increase of 40 points on their TransUnion credit score within four months of signing up with the company.
However, the length of time is dependent on the person. Everyone has a unique credit situation.
Is there a couples, family, or active military discount?
CreditReport.com doesn’t seem to offer any of the above discounts. The only discount they offer is time-based and depends on the time of year.
What are CreditRepair.com’s hours?
- Monday – Friday: 7:00 AM – Midnight EST
- Saturdays: 9:00 AM – 11:00 PM EST
- Sundays: 9:00 AM – 10:00 PM EST
- Monday – Friday: 8:00 AM – Midnight EST
- Saturdays: 10:00 AM – 7:00 PM EST
- Sundays: CLOSED
What is CreditRepair.com’s Phone Number?
How Do You Cancel a CreditRepair.com Membership?
To cancel your membership, contact CredtRepair.com directly, using the contact information listed on the website. All you need to do is request that you no longer want to be a member.